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Gas safetyAll safety tips
Good habits.
If you smell gas
Close the valve, open the windows, touch no switch, go outside.
Hose and regulator
Check them regularly, replace them by the date marked.
Keep the cylinder upright
Always upright, in a ventilated place, away from heat.
Frequently asked
Frequently asked questions.
My box stopped sending.
Check that it is plugged in. It keeps readings with no network and sends them when it returns. If nothing changes, contact support.
What do I do after a refill?
Nothing. The new cylinder is recognised at delivery.
How do I track my delivery?
In the MyGaz app, the rider appears on the map.
How do I change my address?
In the app, Profile then Delivery address.
How do I delete my account?
In the app, Profile then Settings, or from the Delete my account page.