Support

Delete my account
on MyGaz or MyGaz Pro.

MyGaz and MyGaz Pro apps, published by MYGAZ SAS.

In the app

  1. Open the MyGaz or MyGaz Pro app.
  2. Go to Profile, then Settings.
  3. Tap “Delete my account” and confirm.

What is deleted

Your account and your personal data: name, phone, address, preferences. Within thirty days.

What is kept

Transactions and accounting records, ten years, under tax law. Connection logs, twelve months. Device readings, in aggregated and anonymous form.

The devices at home

The sensor stops measuring for your account. What happens to the box is settled with your agency.

Box handling to be specified

Privacy policy
No longer have the app? Ask here.
+237